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THE KNOWLEDGE
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BUSINESS IN DUBAI
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To broach meetings may be something that you are not au fait with when traveling to the Middle East. More often than not, meetings will take the same course as those in the West. However, some may follow a different path, and it is best to take a different approach. We give our
suggestions for successful meetings:
Location: Choose a quiet location away from distractions. You will always be bothered by the always-ringing mobile phone, but if your proposition is respected, this will be switched off.
Light Agenda: Especially on initial meetings, it might be more useful to plan not to accomplish too much, and usually just used to determine fit, trust and meet and greet.
Tardiness: Aim to be on time, but expect tardiness. It is not a sign of disrespect, and doesn't warrant an apology unless in excess of an hour.
Greet: The greet time is important. Spend time taking the effort with the initial chat. And greet in order of seniority.
Gifts: Gifts are only appropriate if meeting in a home. Gifts must be wrapped. If you are offered gifts, politely refuse at least twice, and do not open the gift in front of the gift giver unless you are specifically told to.
Manners: It is very important to be courteous, and respectful, and spend time on the small talk.
Translators: Where English is not spoken, it would make sense to have a translator, but be aware that the
translator's dialect might not be well received, or that the translator may have their own agenda. You should check in advance if a female translator is suitable or not.
Eye to eye: Maintain eye to eye contact, and don't wear sunglasses, even if outside.
Refreshments: Always have tea and coffee available. Offer, or expect to be offered at least three times, and have snacks available if the meeting will be long.
Hierarchy: Try and gain agreement from the senior staff responsible.
Time: Do not look at your watch, as this may signify that you believe your guest to be unworthy of your time.
Closing Gifts: In senior meetings, there may sometimes be gifts offered
publicly, with a photo session.
Back to top
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Social Conduct
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Body Language
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Drinking Coffee
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From the Right
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